Refund Policy

Refund policy

We are committed to ensuring your satisfaction with your purchase. If you receive cans that are punctured or leaking, or if there are missing items in your order, please contact us promptly, and we will be happy to issue a credit or replacement.

Please note that dented cans are still safe to consume and do not qualify for a refund or replacement. Crooked Vines does not accept returns or exchanges under any circumstances, except for orders returned due to an insufficient address or damage that occurred during transit.

Damaged Deliveries

For any cans that arrive damaged, we will:

  • Replace the quantity of damaged cans(if more than 3 cans)
  • Issue a credit equivalent to the value of the damaged cans.(if less than 3 cans)
  • Please note, we cannot send singular cans in the event that less than 3 cans have been damaged. In this case, we will provide a future credit.

Missing Deliveries

In the event of a missing delivery, please allow up to 24 hours after the carrier marks your package as “delivered,” as it may still be in transit. If your delivery does not arrive within this timeframe, contact us, and we will work with you to provide either a replacement or a full refund.
FDA DISCLAIMER: The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your healthcare professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice.